Next Steps After Your Visit

Thank you for meeting with The Menopause Clinic. Your provider created a personalized plan based on your symptoms, goals, and medical history. This page walks you through the few steps needed to activate ongoing care.

Quick promise: You only do these steps once. After that, care is active and most communication happens through secure portal messaging.
Heads up: This setup looks longer than it is — and it’s a one-time thing. It’s what lets us give you modern menopause care: quick messaging, faster adjustments, and fewer “schedule another visit just to ask a question” moments.

Do This Next (In Order)

These steps activate your membership and allow your provider to begin/continue treatment safely.

1

Create your portal login

This is required because all communication from your provider will come through secure portal messaging. (Our team may also send administrative emails.)

Patient Portal: Sign Up / Log In
Important email notice:

Please mark these email addresses as safe senders now so you don’t miss important announcements or notifications related to your care:

  • info@menopauselouisiana.com
  • no-reply@optimantra.com
  • support@optimantra.com

After you click the portal link, select “New Sign Up”, set your password, and log in.

2

Add your payment method

In the portal: Demographics → Card on File. Enter your card information securely.

3

Upload your photo ID

In the portal: Documents & Handouts → ID Card. Upload a clear photo. Medical offices are required to verify identity before providing treatment to protect your privacy.

4

Choose your membership tier

Review the tier comparison below and decide what fits best. You’ll enter your tier choice on the Membership Registration Form in Step 5.

1) How do you prefer to get help most of the time?
2) How often do you expect you’ll want live appointments?
3) Are you planning to start testosterone therapy?

Recommended tier

Good to know: Add-on visits are optional — not required. Many patients do very well with messaging-based care and only add a visit when clinically helpful or when they prefer a live discussion.

Next step: Select your tier on the Membership Registration Form in Step 5.

Still unsure? You can also take this optional tier quiz:
Optional Tier Quiz
5

Complete the Membership Registration Form

This form confirms your membership tier and allows us to activate your ongoing care.

Membership Registration Form
What happens next

Once you’ve completed the steps above, you’re all set and on your way to starting treatment. Our administrative team will process your registration, and your provider will reach out within 24 hours (often sooner).

We love technology, but occasionally things don’t go as planned. If you don’t hear from us within 24 hours (Monday–Friday), please email us at info@menopauselouisiana.com so we can help right away.

We’re here for you — and we’re glad you’re here.

Heads up: Please complete Steps 1–3 first so your membership can be activated without delays.

What Is Asynchronous Care?

Simple explanation: Asynchronous care means you can message your provider through the secure portal without needing to book a visit every time. Your provider reviews your message, updates your plan if needed, and responds with next steps — typically within 1–2 business days (Mon–Fri).
Important: Add-on visits are optional — not required. Many patients do very well with messaging-based care and only add a visit when it’s clinically helpful or when they prefer a live discussion.
Why Essential Care is built around this: Many menopause treatment adjustments happen based on how you feel over time. If you prefer messaging and want fewer scheduled visits, Essential is often a great fit. If you prefer live discussions, included visits, or more structured check-ins, Comprehensive is usually better.
When a visit is needed: If something needs a real-time discussion or an exam, you can always add a video or in-person visit. (Some therapies, like testosterone, require additional monitoring and may require a higher tier.)

Membership Tier Comparison

Choose the tier that matches how you prefer to communicate and how much visit-based support you want. Your tier choice is selected on the Membership Registration Form (Step 5).

Reminder: Add-on visits are optional and never required unless your provider tells you a visit is clinically needed (for example, an exam or specific in-person requirement for certain therapies).
Feature Tier 1 Essential Tier 2 Comprehensive Most Popular Tier 3 Concierge
Best for Messaging-first care + fewer scheduled visits Messaging + included visits & proactive check-ins Maximum access + frequent visits
Primary communication Secure portal messaging (asynchronous) Messaging + scheduled check-ins Messaging + frequent scheduled visits
Secure messaging Unlimited Unlimited + priority weekday response Unlimited + priority
Prescription management Included Included Included
Lab review Included Included Included
Treatment adjustments Via messaging Via messaging + visits when needed Via messaging + frequent visits
Included video visits Not included (add-on optional) Up to 3 per year Unlimited
Included in-person visits Not included (add-on optional) 1 yearly in-person visit 4 per year
Quarterly check-ins Not included Included (video or questionnaire) Included
Testosterone patients Not available Required (monitoring) Available
Add-on visits Optional: $50 video / $100 in-person Optional: $50 video / $100 in-person Available (often not needed)
Pricing $70/mo or $195/3 months $95/mo or $255/3 months Custom based on visit frequency
Quick guidance:
  • Essential is best if you prefer messaging and don’t want scheduled visits unless needed.
  • Comprehensive is best if you want included visits, check-ins, and faster weekday responses.
  • Concierge is for women who want frequent visits and maximum flexibility.

Need Help?

For scheduling, billing, or general questions, email info@menopauselouisiana.com. Medical questions and treatment updates should be sent through the portal for privacy.

Text-only: 504-291-6270