Your visit gave you answers. These five steps begin your care.
At your first visit, your provider talked through your symptoms and the treatment that fits your situation. The five activation steps below are required before we can send prescriptions, order labs, or release your written treatment plan. Once all five are complete, most patients begin treatment within 24 hours (Mon–Fri).
Care that keeps going — visits optional.
Most ongoing care happens through messaging in the patient portal — no scheduling, no waiting room, no copays per visit. Video visits are available when you want them, and Comprehensive and Concierge include them as part of membership.
Refills, dose changes, side effects, lab results — message us in the portal whenever something comes up. No appointments needed for most things.
No appointment needed — message your concern in the portal and your provider replies with prescriptions, education, and clear next steps. Not a chatbot, not a nurse line.
When your provider writes a prescription, it's sent electronically to your pharmacy the same day. Pickup timing is up to your pharmacy.
Insurance reimburses for visits — the appointment itself. It doesn't reimburse the messaging, refill management, lab review, and dose adjustments that actually deliver your treatment between visits. Membership is what funds that ongoing care so your provider can give you real attention without the constraints of fee-for-service billing.
- Your written treatment plan
- Prescriptions to your pharmacy
- Lab orders & review
- Dose adjustments as you respond
- Refill management
- Patient education handouts
- HSA / FSA documentation
Choose what fits your care.
Your provider talked through which tier fits your care during your visit. If testosterone therapy is part of your plan, Comprehensive is required.
- Unlimited portal messaging
- Prescription management
- Lab review & interpretation
- Treatment adjustments
- Patient education library
Best for ongoing maintenance care once your treatment is stable.
- Everything in Essential
- 3 video visits per year
- 1 in-person visit per year
- Quarterly check-ins
- Priority message response
Required for testosterone therapy. Best if you want regular face-to-face check-ins.
- Everything in Comprehensive
- Same- or next-day scheduling
- Unlimited video visits
- Direct provider access
- Higher-touch concierge support
For patients who want priority access. Message us in the portal after activating to set up an intake.
Not sure which fits? Take the 60-second quiz — it gives you a tier recommendation based on your care needs.
Five steps. About five minutes.
You only do this once — most of it is one-time setup so you can focus on care from here on out.
- What you'll do
- i. Create your patient portal account
- ii. Add your payment method (nothing charged until tier is confirmed)
- iii. Upload your photo ID
- iv. Confirm your membership tier
- v. Submit your registration form
Create your patient portal account.
The portal is where every part of your care lives — provider messages, your treatment plan, prescriptions, and education materials.
When the portal opens
- Click New Sign Up — not the regular login fields.
- Use the same email you gave us at your visit so we can match your account.
- Create your password and finish the signup prompts.
So you never miss a portal message: info@menopauselouisiana.com and no-reply@optimantra.com
Add your payment method.
Required so we can process your membership. Nothing is charged until your registration is reviewed and your tier is confirmed.
Stored in Optimantra's encrypted vault. We never see the full card number.
Upload your photo ID.
Required for prescribing. We can't send prescriptions to your pharmacy without verified ID.
Three things to get right
- Set Record Type to ID Card.
- Choose your driver's license or state ID photo.
- Click Upload File before leaving the page.
The most common issue: patients choose the file but forget to click Upload File. Don't close the tab until you see the confirmation.
Confirm your tier.
You saw the full comparison above. Most patients choose the tier their provider recommended at the visit. Quick recap:
Need to see the comparison again? View all tier details →
Submit your registration form.
This confirms your tier and officially activates ongoing care. You're not fully registered until this form is submitted.
- Before you click submit
- Portal account created
- Payment method added
- Photo ID uploaded
- Tier selected
Finish all five steps and treatment begins within 24 hours (Mon–Fri).
Once you complete the five steps above and submit your registration form, your provider reviews your activation. Within 24 hours (Mon–Fri), you'll receive a portal message — not a text or email — with everything you need to start.
- Your personalized written treatment plan from your provider
- Prescriptions sent electronically to your pharmacy the same day
- Lab orders, if labs are part of your plan
- Patient education handouts and clear next steps for follow-up
You're fully registered.
Within 24 hours (Mon–Fri), you'll receive a portal message — not a text or email — from your provider.