Testosterone Start Requirements
You can complete these steps in any order, but all must be completed before a testosterone prescription can be written.
You don’t need to complete everything today. You can return to this page anytime and finish the steps in any order.
Progress: 0/4
Checklist
This page saves your progress on this device/browser. If you switch devices, you may need to re-check items.
1) Complete the testosterone acknowledgement form
Required before the prescription can be written.
2) Read the “Testosterone Therapy Patient Guide” (and watch the video inside)
Use the direct link below, or find it in your portal document library.
- How to find documents in your portal: Portal → Documents & Handouts
- Use the search box and choose “Search all columns”. You can type anything (example: testosterone) and multiple related documents will appear.
3) Schedule and complete an in-person visit
Required because testosterone is a Schedule III controlled substance.
4) Labs completed and results received
Baseline labs are required before prescribing.
You have two lab options:
- Option 1 – Use Insurance: We can upload a lab requisition for you to take to an in-network lab. Before going, we recommend checking with your insurance using the test names and codes to confirm coverage and pricing. If you use insurance, please upload or message us your results once available — we request faxed results, but they don’t always come through automatically.
- Option 2 – Cash-Pay (great for high-deductible plans): We can send your order through Rupa Labs, which offers a flat-fee option (usually under $120). They’ll email you instructions, and results come directly to us. If you’re interested, message us and we’ll confirm the exact cost.
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Important: Please stop all biotin supplements 72 hours before labs, including anything labeled:
Biotin B7 Vitamin H
Quick FAQ
How do I tell you which lab option I want? ▾
Use the buttons above to copy the correct message, then paste it into a portal message to our team.
(We’ll place the correct order once we receive your choice.)
What if I use insurance — will you automatically receive my results? ▾
Sometimes. We request faxed results, but they don’t always come through automatically. If you use insurance,
please upload or message us your results once they’re available.
Why do I need an in-person visit? ▾
Testosterone is a Schedule III controlled substance, so an in-person visit is required before we can prescribe.
Do I really need to stop biotin before labs? ▾
Yes. Please stop all biotin supplements for 72 hours before labs, including anything labeled Biotin, B7, or Vitamin H.
Biotin can interfere with certain lab tests.
Your Progress
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Not ready yet
Complete all 4 items and type your name to finish this checklist acknowledgement.
Complete all 4 items and type your name to finish this checklist acknowledgement.
Typing your name saves on this device and can be used as your electronic acknowledgement for this checklist page. Clinical review and prescribing decisions are finalized during your in-person visit after labs are received.

