Testosterone Start Requirements
Complete the steps below in any order. A prescription can’t be written until all steps are complete.
Progress: 0/6
Quick summary: Tier 2 (Comprehensive) is required (for members who started after Oct 15, 2025), an in-person visit is required, and labs are required before starting, again at 6–8 weeks, then every 6 months.
Step-by-step checklist
0
Acknowledgement: Tier 2 + responsibility for tracking requirements
1
Complete the testosterone acknowledgement form
2
Read the “Testosterone Therapy Patient Guide” (and watch the video inside)
- How to find documents in your portal: Portal → Documents & Handouts
- Use the search box and choose “Search all columns”. Try typing testosterone.
3
Schedule and complete an in-person visit
4
Baseline labs completed and results received
⚠️
Important: Stop all biotin supplements for 72 hours before labs, including anything labeled:
Biotin B7 Vitamin H
Will you automatically receive my insurance-based results? ▾
Sometimes. We request faxed results, but they don’t always come through automatically. If you use insurance,
please upload or message us your results once they’re available.
Why do I need an in-person visit? ▾
Testosterone is a Schedule III controlled substance, so an in-person visit is required before we can prescribe.
Do I really need to stop biotin before labs? ▾
Yes—biotin can interfere with certain lab tests. Please stop for 72 hours before labs.
5
I understand the follow-up lab schedule
Your Progress
📝
Not ready yet
Complete all steps and type your name to finish this checklist acknowledgement.
Complete all steps and type your name to finish this checklist acknowledgement.
Typing your name saves on this device and can be used as your electronic acknowledgement for this checklist page. Clinical review and prescribing decisions are finalized during your in-person visit after labs are received.

