Refill Request

Ready for your next refill?
You have three options.

Refill your current plan as-is, log a check-in to make sure everything is still working, or book a re-eval visit if you'd rather talk it through. A tracker check-in is required before any provider review or visit.

Refill requests submitted less than 7 days before you run out may be delayed. We need time to review your request, follow up if anything needs clarification, and send your prescription to the pharmacy.

Continue without changes

Your current plan is working well and you don't need adjustments. Submit your refill request and we'll take it from there.

Submit Refill Request →
Recommended · Fastest

Log a check-in first

Takes about 2 minutes. We respond within 24–48 business hours — no appointment needed. If anything has changed or you want to make sure your treatment is working the best it can, this is how we adjust your plan quickly.

Log a Symptom Check-In →
Want a conversation?

Talk it through with your provider

Book a follow-up visit for dose changes, new symptoms, or anything you'd rather discuss than fill out a form.

Tracker check-in always comes first. Complete one before your visit so we walk in already knowing your data — ready to talk through what matters to you.

Book a Visit →
On testosterone? Quarterly check-ins and an in-person visit are required before refill. Review the requirements →

You don't have to wait for a refill to make changes. Log a check-in whenever something feels off — and select provider review so we can take a look and follow up.

You also don't have to wait until your next scheduled visit. You can book a follow-up visit whenever you need one. Comprehensive members: included. Essential members: $50 video / $100 in-person — invoiced after booking, confirmed once paid. Either way, your tracker check-in comes first.


Helpful resources
Refills typically process within a few business days. Requests submitted less than 7 days before you run out may be delayed, and additional review or labs may be required depending on your treatment plan.